Legal notice

LEGAL NOTICE 

1. General Information


Welcome to Zontacart store. This website is operated for the purpose of providing customers with online shopping facilities for products displayed on our website.


By accessing or using this website, placing an order, or purchasing any product through Zontacart, you agree to comply with the terms, policies and conditions applicable to the website.


2. Product Information


We make reasonable efforts to ensure that product descriptions, images, prices, specifications and other information displayed on the website are accurate and updated.


However, minor differences in colour, appearance, packaging or specifications may occur due to screen settings, photography, manufacturer changes or availability.


Zontacart reserves the right to correct any errors, inaccuracies or omissions and to update product information whenever required.


3. Pricing and Orders


All product prices displayed on the website are subject to change without prior notice.


An order placed by a customer is subject to acceptance and availability. Zontacart reserves the right to cancel or decline an order in circumstances including, but not limited to:


Product being unavailable or out of stock

Incorrect product price or information

Suspected fraudulent or unauthorized transactions

Incorrect or incomplete customer information

Delivery limitations

Any technical or system error


If an order is cancelled after payment has been received, the applicable amount will be processed for refund according to our Refund Policy.


4. Payment


Customers may use the payment methods made available on the website.


Payment information may be processed through third-party payment service providers. Zontacart does not intentionally store complete card, banking or other sensitive payment credentials on its own servers.


Customers are responsible for providing correct payment and billing information.


5. Shipping and Delivery


Orders will be shipped to the address provided by the customer during checkout.


Customers are responsible for ensuring that the shipping address, mobile number and other delivery information are correct.


Delivery timelines are estimates and may be affected by courier delays, weather, strikes, public holidays, remote locations, incorrect addresses or other circumstances beyond our reasonable control.


For complete information, customers should refer to our Shipping Policy.


6. Returns, Refunds and Exchanges


Returns, refunds and exchanges will be handled according to the applicable Return & Refund Policy published on the website.


Customers may be required to provide order details, photographs/videos or other information where reasonably necessary to verify a return, damaged product, wrong product or other eligible claim.


No refund or replacement will be guaranteed unless the request satisfies the applicable policy conditions.


7. Customer Information


Customer information such as name, contact details, shipping address and order information may be collected and used for order processing, delivery, customer support, fraud prevention and other legitimate business purposes.


For complete information regarding collection and use of personal information, please refer to our Privacy Policy.


8. Intellectual Property


All website content including logos, brand names, graphics, photographs, product descriptions, text, design elements and other materials displayed on Zontacart are protected by applicable intellectual-property laws unless otherwise stated.


No content from this website may be copied, reproduced, modified, distributed or commercially exploited without prior written permission.


9. Fraudulent Activities


Customers must not use the website for fraudulent, unlawful or unauthorized activities.


Zontacart reserves the right to cancel suspicious orders and take appropriate action where fraudulent activity, payment abuse, false claims or misuse of the website is reasonably suspected.


10. Third-Party Services


The website may use third-party services such as payment gateways, courier/logistics providers, analytics services, communication services and other technology providers.


Use of such services may be subject to the respective third party's terms and privacy policies.


11. Limitation of Liability


Zontacart will make reasonable efforts to maintain accurate website information and reliable services. However, we do not guarantee that the website will always be uninterrupted, error-free or completely free from technical issues.


To the extent permitted by applicable law, Zontacart shall not be responsible for losses arising from circumstances beyond its reasonable control.


Nothing in this Legal Notice is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.


12. Changes to this Legal Notice


Zontacart may update, modify or amend this Legal Notice from time to time.


Any updated version will be published on this website with the revised effective date.


13. Contact Us


For questions, complaints, order-related issues or legal notices, customers may contact us at:


Zontacart.store

Email: zontacart@gmail.com

Phone/WhatsApp: 9760193873

Website : www.zonta.store